Membership Frequently asked questions

Do you offer multi-dog discount membership?

Membership is based on either one handler or one dog depending what works best for you (only one dog/handler per class per membership)

How do I join?

Select the membership page on our website and register for the membership level that works for you. Alternatively call us on 07825 884009 and we can register you over the phone.

How do I pay?

Membership payments can be made via debit/credit card on the membership page. Or you can set up a monthly standing order

Can I cancel at any time?

Yes, but we hope you won’t! You can cancel really easily from inside your membership dashboard. You will still be able to book your usual classes during the cancellation period. Please note we do not offer refunds and if you wish to rejoin the membership at a later date and costs have increased, you will need to re join at the new price.

Are puppy classes and socialisation sessions included?

No, our puppy and socialisation classes are not included in the membership. Socialisation classes are often hosted by a guest behaviourist and the puppy class is a set 6 week course. Please see our puppies section on the website for more information or contact us.

How do I book a class?

Once you are registered on our website you can book classes directly on our booking page. You can also cancel online if you are no longer able to make the class. If you are booked on a class you will be automatically updated via email it any changes are made to the booking by The Dog Academy.